The establishment of a Technician Academy has helped Essendon Renault cope with the growth in van sales for over the past ten years. The decision was made to set up a dedicated workshop to handle work for the commercial vehicles customers the company now had on its books. The company runs one of the biggest Renault dealers in Australia and is the top seller of commercial vehicles for the French brand.
The main dealership is, in fact, based in Mooney Ponds, but the workshop site in North Melbourne is ideal for the operation and its customers, who come from all over the city. Diesel Workshop visited the site and talked to Nick Calvert, Essendon Renault After Sales Manager, who runs the workshop operation.
“The commercial client, because they spend so long in their vehicle are looking for the same level of TLC car drivers expect,” says Nick. “They want it right, down to the nicely typed up invoice, being greeted as they walk in with a cup of coffee. Getting it right the first time and fixing it is vital.
Renault in Australia has a formalised partnership with Kangan Institute’s Automotive Centre of Excellence (ACE) in Victoria to provide national end-to-end apprentice technician-training programs for the growing Renault dealer network. The current apprentices will come from the independent Renault dealer network. ACE will then recruit and train new apprentices to meet Renault dealer needs. Apprentices will be trained at the purpose built Renault Academy premises in Mulgrave.
“The commencement of the formal arrangement between Renault’s Academy and ACE represents a significant step forward in the long-term growth strategy for our business,” says Justin Hocevar, Managing Director of Renault Australia.“Between 2016 and 2020 the Renault-ACE partnership programme will train more than 200 apprentices, of which 66 will be based in Victoria.
“The Renault Academy is also home to facilities that will allow us to store and repair batteries for electric vehicles, a tribute to Renault’s investment in innovative automotive technology and our commitment to the Australian market. We anticipate expanding our relationship with ACE over the coming years.”