Hino service, parts and sales staff from around Australia have competed in the finals of the 2014 Hino National Skills Contest. Running since 2008, the contest takes the top 22 service technicians, parts interpreters and sales representatives to Sydney to take part in the finals, after competing during the year across various disciplines to earn their place in the finals.
Parts and service contestants completed practical exercises carried out in the national training centre to test their diagnostic service and parts interpreting skills on a range of Hino trucks. Parts contestants also took part in a role play exercise.
Sales contestants were tested in the form of a ‘Mastermind’ style TV game show, hosted by Network Ten motorsport commentator Greg Rust. He asked a series of multiple choice questions testing their knowledge of Hino products and those of its competitors. This was followed by a role play exercise where contestants were tested on their ability to provide the right Hino solution for a fictional customer.
The National Service Award for 2014 went to Martyn Alexander of Newcastle Hino, the Parts Award went to Ryan Macauley of CMI Hino Adelaide and the Sales Award went to Andrew Harris from CMI Hino Adelaide.
“Providing Total Support to our customers’ businesses is our core strategy, and providing our customers with the benefit of timely and efficient service carried out by well trained staff is the end goal of holding this annual skills contest,” said Greg Bleasel, Hino Australia Senior Divisional Manager, Product Support. “We want our people to be the best of the best, and we believe providing first-rate training, assessment and development for our staff is vital to the continued success of Hino in Australia.”
Hino National Skills Contest winners 2014
- Martyn Alexander, Newcastle Hino
- Nick Lions, Jacob Hino
- Darren Hillson, Prestige Hino
- Ryan Macauley, CMI Hino Adelaide
- Tom Stewart, West Orange Motors
- Luke Akehurst, Jacob Hino
- Andrew Harris, CMI Hino Adelaide
- Jason Cugley, Prestige Hino
- Ben Glasson, Adtrans Hino